General Conditions of Sale

Preamble

We are happy to welcome you to our website www.lovamine.co.uk (hereafter referred to as the site). We do our best to publish accurate and updated information on this site, whose content we reserve the right to correct at any time without notice. However, we cannot guarantee the accuracy, precision or comprehensiveness of the information made available on this site.
Consequently, we disclaim all responsibility :

• for any lack of precision, inaccuracy or omission concerning information available on the site
• for any damage caused by the fraudulent intrusion of a third party and resulting in an alteration of the information made available on the site
• and, generally, for any direct or consequential damage, regardless of its cause, origin, type or effects, resulting from the access of anyone to the site, or from the impossibility to access the site, from the use of the site and/or from the credit given to any information coming from the site directly or indirectly.

The present general selling conditions govern the sales of products proposed on the site exclusively. They are made systematically accessible to the buyer on the site when the order is booked.
Consequently, the fact of placing an order entails the buyer’s full and unreserved acceptance of these general selling conditions, to the exclusion of any other conditions appearing in flyers or catalogs issued by the seller, since the latter conditions are supplied for information only.
Therefore, a contrary condition stipulated by the buyer may not, unless otherwise expressly agreed to, be opposed to the seller, regardless of the time at which it is brought to the seller’s attention. The fact that the seller does not invoke any of the present general selling conditions at a given time may not be interpreted as a waiver of the right to invoke any of said conditions on a later date.
The fact that the seller does not invoke any of the present general selling conditions at a given time may not be interpreted as a waiver of the right to invoke any of said conditions on a later date.

Site editor

Nuvia
Beltech
365 1166 Company Number
N° T.V.A. GB 731 1534 69
Lawford House, Albert Place, London N31RL, United Kingdom .

Customer Services

Our Customer Services are here to help you with any questions or any advice or information you may need :

• Mail: Nuvia. Lawford House, Albert Place, London N31RL, United Kingdom
• E-mail : info@lovamine.co.uk
• Monday to Saturday 8am to 7pm 0208 371 2417

Offers and prices

All offers of products proposed on the site are limited to the United Kingdom only.
The validity of promotional offers is subject to the double limit of the period of validity of the offer in question and of available stocks.
The prices mentioned on this UK version of the site are denominated in UK pounds, including all taxes but excluding the costs of posting the products or making them available (cf. Delivery), and are subject to change during the year it is understood that the products ordered shall be billed at the prices in effect when the order is booked.
Nuvia shall remain the full owner of the products until the complete collection of the amount by Nuvia.

Ordering: validation of the transaction

When your order is booked, do not fail to mention your telephone number and your e-mail address. When you confirm the order by clicking on the "Confirm your order" button, you declare your full and unreserved acceptance of the order and of the entire content of the present general selling conditions. Next, your order is transmitted to our Customer Services Department for processing. You may then print your purchase order.
As soon as your order is booked by our Customer Services Department, a detailed acknowledgement of receipt thereof is sent to your e-mail address. This acknowledgement of receipt details the exact amount billed and the method of delivery of your order. The acknowledgement of receipt means that your order is accepted and validates the transaction. You agree that our order booking systems provide evidence of the type of contract and of its date.
However, we reserve the right to cancel any order from a customer with whom there is a dispute concerning the payment of a previous order.

Availability of the products

The validity of our offers of products on the site is subject to the limit of available stocks. If the product is unavailable after your order has been placed, we agree to inform you by e-mail within eight days and to specify the waiting period for receiving this product.

Payment

You may pay in UK pounds for your purchases on the UK version of this Site by Debit Card.
Payment by debit card is made online when placing the order and is fully secured. The entire transaction is encrypted and directed to a banking validation server in the SSL (Secure Socket Layer) mode. You make your purchases in complete security.

• application of a penalty clause of 10£
• application of lateness penalties of up to 10£ per month late.

Delivery

Your order is delivered within an average of 5 days from the receipt of your order by us, at no additional cost and regardless of the amount of your order.
The products are delivered in the UK exclusively, to the address of your choice mentioned during the ordering process. It is your responsibility to give us exactly all details necessary to the satisfactory routing of your order.

Privacy Policy

Pursuant to the Information Technology and Civil Liberties Act of January 6th, 1978, you have the right to access, modify and oppose the different data pertaining to you. By our intermediary, you may receive promotions from other companies, or you may also be informed of our offers by telephone or mail. If you do not wish to be notified, simply let us know by sending an email to: info@lovamine.co.uk or by mail sent to Customer Service Department Nuvia, Lawford House, Albert Place, London, N31RL indicating your surname, first name, full address and customer number if necessary.
Our site is conceived to be particularly attentive to our customers’ needs. This is why we use cookies. Cookies are used to indicate you have visited our site. Cookies are only used by our site in order to improve the personalized service we wish to offer you. .

Advice

Would you like to obtain information or advice? Our Beauty Advisers are at your disposal to guide you in your choice. You may call us on 0208 371 2417 Monday to Saturday 8am to 7pm, or alternatively contact us by e-mail at info@lovamine.co.uk

Consumer Warranty

The customer is protected by the legal warranty against any hidden defects of the products delivered.

Customer Services

The customer is protected by the legal warranty against any hidden defects of the products delivered.

Nuvia
Lawford House
Albert Place
London
N31RL
Fax: 0208 371 2417
Tel. 0208 371 2430
e-mail: info@lovamine.co.uk

Liability

The proposed products are in compliance with the legislation in force.
The photographs and texts reproduced for purposes of illustrating the products displayed are not part of the contract. Consequently, the liability of Nuvia may not be involved in case of errors in any such photographs or texts.
Nuvia may not be held liable for failing to perform the contract entered into in case of inventory shortage or unavailability of the product, force majeure, disruption or total or partial strike, in particular, of postal services or of means of transportation and/or communication, flood, fire. Nuvia will not be liable for any consequential damage resulting from these conditions, loss of operations, loss of profit, loss of opportunity, damage or expenses.
Hypertext links may refer to sites other than the present one. Nuvia disclaims any liability in the event that the content of these sites should contravene the legal or regulatory provisions in force. Furthermore, Nuvia reaffirms that any creation of a hypertext link with the host page of the present site or with any other page of the site is subject to the express prior written consent of Nuvia.

Resale of DPR products and gifts forbidden

Our products are to be sold by our channels of distribution only. The resale of our products (including gifts) is forbidden outside this network and is independent of our brand's promise and the integrity of our products. This includes, among other channels, resale on Internet sites.. Parties who engage in these activities are subject to legal prosecution. .

Intellectual Property

Pursuant to the laws governing the property of literary and artistic rights or of other similar rights, the present site and all the elements, trademarks, designs, models, logos, graphs, etc., found on the present site, as well as the compilation thereof, are the exclusive property of Nuvia or of its suppliers the latter do not grant any license or any right other than that of consulting the site. The duplication or use of all or part of these elements is authorized only for the exclusive purpose of informing the persons who make a personal and private use thereof. Any duplication and any use of copies made for other purposes are expressly prohibited.
Any other use constitutes an infringement penalized under the Intellectual Property laws, except with the express prior written consent of Nuvia.

Applicable texts - Jurisdiction

This contract is governed by UK law. In the event of a dispute, the UK courts shall have exclusive jurisdiction and the language of the legal proceedings shall be UK.

Modification of the general selling conditions

In view of possible developments of the site, Nuvia reserves the right to adjust or modify the present general selling conditions at any time. The new general selling conditions shall, as the case may be, be brought to the customer’s attention by means of online modifications and shall be applicable only to sales transacted subsequent to such modifications.